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Chapter 9

Statuses and error codes

StatusMeaning
SentMeta accepted the message.
DeliveredIt reached the person's phone.
ReadThey opened it (only if they have read receipts on).
FailedNot delivered. Ultra WhatsApp shows Meta's error code with a plain explanation; click the row for what to do.
SkippedNot sent on purpose: no opt-in, opted out, invalid number, duplicate or missing values.

Common error codes

CodeIn plain words
131026Undeliverable: the number is not on WhatsApp or cannot receive messages right now.
131047More than 24 hours since the customer wrote; send a template.
131049Meta held back a marketing message to keep engagement healthy; try later.
131042Payment problem: add or fix the payment method in WhatsApp Manager.
132000 / 132001Template variables do not match, or the template does not exist in that language.
130429 / 131056Sending too fast, or too many messages to one number.
190The access token expired or was revoked.

Help, Error code reference in the app explains every code. Delivered and read statuses arrive through the webhook, so they need the webhook to be reachable (next chapter).

Related guides and pages