Route Mobile WhatsApp API setup for Ultra WhatsApp

Steps

1. Ask Route Mobile for API credentials (whatsapp@routemobile.com). There is no self-service sign-up.
2. In Ultra WhatsApp open Numbers, click Connect a number, and choose I already have my details. Pick Route Mobile from the list and enter the username, password and number. Click Test connection, then save.
3. On Templates click Sync all: templates come from your provider's account.
4. For delivery statuses, start the receiver under Settings, Webhook & replies, give it a public HTTPS address, and paste the status address Ultra WhatsApp shows for Route Mobile into Route Mobile's webhook settings. It contains your secret verify token, so keep it private.
5. Send a test template to your own number with Tools, Quick single send.

Good to know

• Customer replies stay in Route Mobile's dashboard. The Ultra WhatsApp inbox receives replies from the Meta Cloud API, 360dialog, Gupshup and Twilio.
• Route Mobile adds its own platform or per-message fees to Meta's charges; check its current plans.

When Route Mobile makes sense

A provider can make onboarding easier and may be the account you already have, but it adds its own platform or per-message fees on top of Meta's charges. The rules stay the same either way: approved templates, opted-in contacts and Meta's messaging limits. Where the steps above set up a webhook, delivery statuses need that address saved in the provider's dashboard.

Dashboards change their menus from time to time; if a label differs, look for the API keys or developer section. Stuck? See the Ultra WhatsApp troubleshooting table, the Ultra WhatsApp user guide, or contact us.