Unifonic WhatsApp API setup for Ultra WhatsApp

Steps

1. Get your Public ID and Secret from Unifonic (support@unifonic.com can help).
2. In Ultra WhatsApp open Numbers, click Connect a number, and choose I already have my details. Pick Unifonic from the list and paste both values. Click Test connection, then save.
3. On Templates click Sync all: templates come from your provider's account.
4. For delivery statuses, start the receiver under Settings, Webhook & replies, give it a public HTTPS address, and paste the status address Ultra WhatsApp shows for Unifonic into Unifonic's webhook settings. It contains your secret verify token, so keep it private.
5. Send a test template to your own number with Tools, Quick single send.

Good to know

• Set the status webhook under Channels, WhatsApp, WEBHOOK in Unifonic.
• Customer replies stay in Unifonic's dashboard. The Ultra WhatsApp inbox receives replies from the Meta Cloud API, 360dialog, Gupshup and Twilio.
• Unifonic adds its own platform or per-message fees to Meta's charges; check its current plans.

When Unifonic makes sense

A provider can make onboarding easier and may be the account you already have, but it adds its own platform or per-message fees on top of Meta's charges. The rules stay the same either way: approved templates, opted-in contacts and Meta's messaging limits. Where the steps above set up a webhook, delivery statuses need that address saved in the provider's dashboard.

Dashboards change their menus from time to time; if a label differs, look for the API keys or developer section. Stuck? See the Ultra WhatsApp troubleshooting table, the Ultra WhatsApp user guide, or contact us.