Zoko WhatsApp API setup for Ultra WhatsApp

Steps

1. In the Zoko dashboard copy your API key.
2. In Ultra WhatsApp open Numbers, click Connect a number, and choose I already have my details. Pick Zoko from the list and paste the key. Click Test connection, then save.
3. Add approved templates with Templates, Add manually: the template ID in Zoko is the name here.
4. Send a test template to your own number with Tools, Quick single send.

Good to know

• Quick-reply templates send the button text as the payload.
• Templates with a media header are refused here, because Zoko's docs do not fully show how to send them.
• Ultra WhatsApp does not read delivery webhooks from Zoko, so its report stops at Sent. See delivery and read results in Zoko's dashboard.
• Customer replies stay in Zoko's dashboard. The Ultra WhatsApp inbox receives replies from the Meta Cloud API, 360dialog, Gupshup and Twilio.
• Zoko adds its own platform or per-message fees to Meta's charges; check its current plans.

When Zoko makes sense

A provider can make onboarding easier and may be the account you already have, but it adds its own platform or per-message fees on top of Meta's charges. The rules stay the same either way: approved templates, opted-in contacts and Meta's messaging limits. Where the steps above set up a webhook, delivery statuses need that address saved in the provider's dashboard.

Dashboards change their menus from time to time; if a label differs, look for the API keys or developer section. Stuck? See the Ultra WhatsApp troubleshooting table, the Ultra WhatsApp user guide, or contact us.