AiSensy WhatsApp API setup for Ultra WhatsApp

Steps

1. In AiSensy create an API campaign for each template and set it Live.
2. Copy your API key from Manage, API Key.
3. In Ultra WhatsApp open Numbers, click Connect a number, and choose I already have my details. Pick AiSensy from the list and paste the key. Click Test connection, then save.
4. Add a template with Templates, Add manually: use the campaign name as the template name, with the same number of variables as the campaign.
5. Send a test template to your own number with Tools, Quick single send.

Good to know

• Header media must be a public link.
• Ultra WhatsApp does not read delivery webhooks from AiSensy, so its report stops at Sent. See delivery and read results in AiSensy's dashboard.
• Customer replies stay in AiSensy's dashboard. The Ultra WhatsApp inbox receives replies from the Meta Cloud API, 360dialog, Gupshup and Twilio.
• AiSensy's public API documents template sends only, so reply from AiSensy's dashboard.
• AiSensy adds its own platform or per-message fees to Meta's charges; check its current plans.

When AiSensy makes sense

A provider can make onboarding easier and may be the account you already have, but it adds its own platform or per-message fees on top of Meta's charges. The rules stay the same either way: approved templates, opted-in contacts and Meta's messaging limits. Where the steps above set up a webhook, delivery statuses need that address saved in the provider's dashboard.

Dashboards change their menus from time to time; if a label differs, look for the API keys or developer section. Stuck? See the Ultra WhatsApp troubleshooting table, the Ultra WhatsApp user guide, or contact us.