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India gateways (DLT) · India and Southeast Asia

Exotel bulk SMS setup for Ultra SMS

A cloud communications platform for calls and SMS, used widely by Indian businesses.

What Ultra SMS asks for

Values to copy from Exotel
API key and API tokenExotel dashboard, Settings, API settings.
Account SIDSame page.
ClusterMumbai (api.in.exotel.com) or Singapore (api.exotel.com), as shown on the API settings page.
SMS typeTransactional, Transactional (opt-in) or Promotional.
Sender, Entity ID and Template IDYour ExoPhone or DLT header, and your DLT IDs.

Steps

  1. Sign in to Exotel and open Settings, API settings.
  2. Copy the API key, API token and Account SID, and note your cluster.
  3. Make sure your DLT Entity ID and templates are registered.
  4. In Ultra SMS add a gateway, choose Exotel, and paste the values.
  5. Send a test message with an approved template.

Good to know

  • Sending to Indian numbers needs DLT registration: your Entity ID, an approved sender ID (header) and the Template ID of an approved content template. Ultra SMS has fields for all three. See the India DLT chapter of the manual.

Before you send through Exotel

Sending to Indian numbers needs DLT registration whichever gateway you use: your entity, approved sender IDs and approved templates, added to Ultra SMS so each message carries them. Exotel charges per message segment at its own rates, so check the segment counter and the cost estimate before you start. Use Test credentials first, then send one real test to your own phone.

Dashboards change their menus from time to time; if a label differs, look for the API keys or developer section. Stuck? See the Ultra SMS troubleshooting table, the Ultra SMS user guide, or contact us.

Related guides and pages

Ultra SMS is not affiliated with any SMS gateway named on this site. Gateway names are trademarks of their owners.